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SUPPORT BY PRODUCT

Device Protection for Apple Macs

Installation Instructions

Copy of email instructions for Device Protection on Apple Mac computers and laptops:

 

Hi there

This email contains:

  • a link to download Device Protection software software to your Mac computer(s)

  • instructions for installing the software

Your subscription license key is:

XXXX-XXXX-XXXX-XXXX

The subscription is good for 1 computer(s).

Before you start:
  • Uninstall 3rd party antivirus or internet security software on the computer.  
  • Update Apple system software and reboot the computer before installation.
Installation instructions:
  1. Process these instructions on the Mac computer you are protecting. It is OK to forward this email for other licensed installations.

  2. Allow time for a complete download. Depending on your connection's speed, it can take up to 10 minutes to download and install.

  3. If prompted for a subscription number, go to "Tools", then "Preferences" and enter the number from above.

f-sec_black.pngIf the F-Secure application does not display automatically, find the shield-shaped icon and click to display.  We recommend no changes in Settings. 

  • This is powerful software, please allow enough time to complete the download and installation process without interruption - usually less than 10 minutes.

  • You can view these instructions online, here.

  • Click the button to begin download and installation:

click here begin orange button-300x135.png  

After installation: 
  • Leave the computer on and connected for several hours to complete the process.
  • You may work normally during the process, and rebooting is OK.

Screenshot f-sec red x

IMPORTANT - if you see a red-X after installation, find the instructions at Support under FAQs, here.

Thank you.

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Total Digital Security

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FAQs

How do I uninstall Device Protection from a Mac?

Where is the diagnostic file for Windows?

Where is the diagnostics file for Macs?

How to Install Device Protection

Video - How to install Device protection from Total Digital Security.