For FAQs related to Mobile Protection and VPNs, please scroll below.
personal VPN services
using a VPN
FAQs
Q.How do I allow downloads not from the Google Play Store on an Android?
How To Allow Downloads to Your Android that are Not from the Google Play Store:
From the Android home screen, choose the Settings application:
Tap on Lock Screen and Security:
Tap the slider to the right of Unknown Sources:
You will receive a prompt for you to confirm if you would like to enable the installation of applications from unknown sources (applications which do not form part of the Google Play Store). Choose OK to allow this:
Q.How do I install Mobile Protection with VPN to an iPhone or iPad?
Q.How do I get better battery life from my smartphone?
Here are some tips for extending the battery life from your smartphone:
For Androids:
There is an option on Android for Battery Optimization:
1. Go to your Android device’s Settings. 2. Select Battery from the Device settings list. 3. Tap on Battery optimization (or App optimization, per your device) 4. Select All apps from the drop-down menu (i.e. by default, Not Optimized is selected). 5. Scroll-down and find and select ExpressVPN from the listed applications. 6. Select Don’t optimize and then tap on Done. 7. Re-launch ExpressVPN, and then try connecting again to the VPN.
For iPhones:
To improve battery life, you can turn off the feature that allows apps to refresh in the background. Go to Settings > General > Background App Refresh and select Wi-Fi, Wi-Fi & Cellular Data, or Off to turn off Background App Refresh entirely.
You can check from your iPhone if the ExpressVPN is consuming the battery To view your usage, go to Settings > Battery.
Check Background Activity.
To improve battery life, you can turn off the feature that allows apps to refresh in the background. Go to Settings > General > Background App Refresh and select Wi-Fi, Wi-Fi & Cellular Data, or Off to turn off Background App Refresh entirely.
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