How do I locate my email server's source IMAP and SMTP information?

Apple Mail (Mac OS)

  • From Mail in your Mac's toolbar > Preferences.
  • In the left side-bar, click on the Account for your email.
  • Select Account Information towards the top. 
  • Find the field for Incoming Mail Server. This is your IMAP server name.
  • Now, locate the field for Outgoing Mail Server. You may need to use the dropdown menu - Edit SMTP server list to see the SMTP server name. The name of your SMTP port is also here.

Outlook for Mac 

  • Click Outlook in your Mac's toolbar. Then select Preferences and then Accounts.
  • From the left side-bar, click the account that is your old email.
  • Find the fields for Incoming server and Outgoing server. The long text box is the server name and the text box on the right is the port. Use this information as your Source Server.

Outlook for PC

  • In Outlook, click File. Then click Account Settings Account Settings.
  • In the Email tab, double-click the account that is the old email.
  • Below Server Information, you can find your incoming mail server (IMAP) and outgoing mail server (SMTP) names.
  • To find the ports for each server, click More settings... Advanced

iPhone (Apple mail)

  • Go to your iPhone's Settings

iOS screenshot arrow on Settings for finding source server information.

  • Next screen, click Mail > Accounts.  

Find source server information on iOS screenshot arrow on Mail

  • Select the email account that is your old email account.
  • Under IMAP, select Account.
  • This will display your incoming (IMAP) and outgoing (SMTP) mail server information to use as your Source Server information.

Android (native Android email client) 

  • Navigate to your Android's Settings, and then click Apps.  
Android screenshot arrow on Apps

  • On the next screen, click Email
Android screenshot arrow on Email for finding email source server

  • Select your email address, and under Advanced Settings, click Server Settings.  
  • You'll then be brought to your Android's Server Settings screen, where you can access your server information. 

Android screenshot finding email source server

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