Email Migration Tool and Instructions 

This tool will automate and simplify the process of moving your files and folders to your new email box.


  • Keep your old email accounts open for a while and plan the migration as a "process" vs. "one and done."
  • From your old email account, use auto-reply and auto-forward as tools to inform your selected contacts that you want them to use your new email address.

Self-Migration Tool

Our awesome partners at RackSpace have provided you with this easy-to-use tool for email migration.  

  • See the video below for step-by-step instructions.
  • Instructions must be followed through to completion. 
  • Take your time - it can take more than one pass to complete.

Get Started

  • Be sure to have the information for your old email account's Source Server. Click here to see how. 
  • Your new email uses RackSpace as the Destination Server.  Choose "RackSpace Email" as the destination, or "Office 365" if you upgraded. 
  • It's a good idea to do a couple of passes to be sure you catch everything, especially if you have a large email box to migrate.


And, don't forget to add  to your favorite bookmarks - it's your personal support portal and is rich with information about your email services. 

Email Migration Instructional Video:

For the full version of the written instructions from Rackspace, click here.

Technical Specs for Email Migrations:

  • IMAP to Rackspace Email or Office 365
  • Exchange 2003/2007/2010/2013/2016 or IMAP to Microsoft Exchange or Office 365
  • Get started with the MigrationWiz™ tool: