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SUPPORT BY PRODUCT

Managed Network Security

Welcome to support resources and tools for Managed Network Security by Total Digital Security. 

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Installation Instructions

For installation instructions for your OmniWAN network security appliance, please click "Get Started."

Get Started

FAQs

#1 - How do I check the status of the OmniWAN data centers and network?

#2 - My network seems slow, what can I do to speed it up?

#3 - I had a power outage, or my internet connection was dropped. How do I reconnect?

#4 - How can I test the security of my network?

#5 - ShieldTest is blocked when I run the test in my browser. What should I do?

#6 - Some sites I visit are blocked. How do I clear these sites?

#7 - How do I change the password on my router?

#8 - How do I enable streaming when a service is blocking me?

#9 - How do I access the NETGEAR genie?

#10 - What's the difference between a modem, router, switch, and access point?

#11 - About wires, cables, and WiFi

#12 - About IP addresses and DNS servers

#13 - About Routers, Switches, Access Points - and More

Supporting Router Security Documents

  • Read more about small and midsize business network security, here.
  • Read more about home and office network security, here
  • "An IT Department in the Basement?" - read more, here.
  • "Why are the Russians in Your Routers?" - read more, here.
  • 86% of users never update their routers, here.

 

About the Router Network and WiFi Security service.

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Appliance included with service at not extra charge or lease expense.

Security is in real-time and managed for optimization 24/7/365.

Comprehensive protection includes all elements of cybersecurity unified and managed together. A partial list of applications in the service includes:

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Test the security of the router and network you are on right now:

Test

1-click and 30-seconds to test the security of the network you are on now.

Go to the the main Support page.

Go to main product page "Router Security."

Go to the Home page.

Submit form for support here: