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SUPPORT BY PRODUCT

Private Email

Online resources and help for Private Email accounts from Total Digital Security.

Getting Started

First, webmail

Sign-on to your webmail URL, as received in your email instructions.

  • access your inbox, drive, calendar, and contacts
  • no setup or configuration is required
  • spend some time in Settings (upper right-hand corner in webmail) to see your customization options

Second, your personal Help Portal

One the best things you can do to fast-track to your new private email account is to login to your personal Email Help Portal. Your portal is rich with information and resources specifically about your email domain and mailbox.

  • you will want to bookmark and favorite the http://help.emailsrvr.com/ URL for easy access in the future
  • have your email address and password ready to sign-on

The portal includes "Fix My Email" and "Setup Instructions." 

Next, setup your email on computers and phones

To use your Private Email on your phone or your desktop mail program, use your Help Portal and follow the step-by-step instructions for all of your devices.

  • be sure to complete all steps completely!
  • closing and restarting mail programs and rebooting the device after installation is advised

Finally, Cloud Drive for Desktop

Be sure to install Cloud Drive to your desktop and laptop computers. It is a great way to store and sync files.

  • install Cloud Drive for Desktop from your personal Help Portal.  
  • click the Install Now button

 

Here is a video explanation on using your Cloud Drive feature, standard with every private email box from Total Digital Security:

 
Here is a video from the product manager explaining installation of Cloud Drive for your computer:
Cloud Drive desktop install scrshot
 

 And that's it!

You're done and on your way, but be sure to visit the Private Email Support and Resources page on our website, here:

Support

For an overview of your Private Email account features, including File Storage, Online Editors, and Desktop Sync, see the video below:

  

Click here to back to the main product page for Private Email Accounts.

Click here to go to the Home page.