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SUPPORT BY PRODUCT

Device Protection

Installation Instructions and Links

For Microsoft Windows Devices:

Hi there,

This software is for your Windows computers.  

Your subscription license key is:

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xxxx-xxxx-xxxx-xxxx-xxxx

The subscription is good for x computer(s).

green_checkmark_rx.jpegBefore getting started, uninstall any 3rd party antivirus or internet security software on the computer.  Windows Defender should be uninstalled or turned off.

green_checkmark_rx.jpegYou may want to "copy" the subscription license key number above to your clipboard in order to "paste" it to the subscription field later.

green_checkmark_rx.jpegDo a Windows update and reboot on your computer before beginning the installation.

Installation Instructions:

  1. Open this email on the Windows computer you are protecting. 

  2. Follow the instructions included with the software using affirmative prompts and recommendations.

  3. Allow time for a complete download. Depending on your connection's speed, it can take up to 10 minutes to complete the installation.

  4. f-sec_black.pngIf the F-Secure app icon does not display automatically, find the black shield-shaped icon in Programs and click to display.  We recommend no changes in Settings. 

This is powerful software. Please allow enough time to complete the download and installation without interruption - usually less than 10 minutes.

Finally, congratulations on choosing "Cyber Security for Life" by using the best device protection technology in the world.

Click to begin download and installation.

click here begin orange button-300x135.png  

The installation file will be downloaded.

If it does not open automatically, find it in Downloads or on your Desktop, depending on your settings.

NOTE - If the downloaded file does not open properly after clicking, be sure the file has the extension; .exe  after the file name.

After Installation: 

f-sec device laptops protected.png

green_checkmark_rx.jpegLeave the computer on and connected for several hours to complete the routine.

green_checkmark_rx.jpegLook for our emails updating you on progress and observations, as needed.

Thank you.

TDS Circle lg copy 3

Total Digital Security

Go to the Getting Started for Device protection page, here

Back to the main Device Protection support page, here.

Back to the Home page, here.

FAQs

How do I uninstall Device Protection from a Mac?

Where is the diagnostic file for Windows?

Where is the diagnostics file for Macs?

How to Install Device Protection

Video - How to install Device protection from Total Digital Security.