Appliance Installation Instructions
The Router Network and Wi-Fi Security service includes an appliance for onsite installation.
If you need assistance, please coordinate and schedule an installation with a tech support engineer by contacting TDS Support to schedule a 30 minute time period.
It is best to include pictures, front and back, of your local components; ISP modem, Wi-Fi router, etc.
Installation is surprisingly simple. Many customers accomplish the installation themselves.
Be sure to notify us when complete so we can "optimize" your connection. The optimization process cleans the connection and assigns traffic lanes for prioritization and enhanced performance.
Following, are the general installation instructions and guidelines for your reference.
Typically, there are three primary components for installation. A common configuration for installation at the home, office, and many businesses includes:
To follow the directions easily, it can be helpful to place each component left-to-right, as pictured above.
For best results, contact your provider to check and optimize your internet connection.
Have your Wi-Fi router console credentials available - for signing in for adjusting settings and controls.
Check your WiFi router's manufacturer online for the login information and default admin name and password.
The following example is for a Netgear router, but the instructions apply across router types.
Router console login - http://www.routerlogin.net/
Image below is an example of the "NETGEAR genie" WiFi router in ADVANCED > Advanced Setup > Wireless Access Point.
Image below, example of an ASUS WiFi router control panel:
Connect the appliance according to the general instructions and illustrations below. Custom installations may require additional configuration.
Image - connecting the ISP modem to port 1 of the security appliance.
Image - port 6 connects to the Wi-Fi router in-port.
Do not use any of the other ports or inputs - they are for specific upgrade configurations and are not usable unless activated.
When the OmniWAN Router Security service is configured and connected:
Important note to Device Protection customers:
If you use our Device Protection service on your computer, it will block the Test because the simulation is mimicking malicious activity.
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