Appliance Installation Instructions
The Router Network and WiFi Security service includes an appliance for onsite installation.
The appliance models vary, and installation details may depend on the model you have received.
If you need assistance, please coordinate and schedule an installation with a tech support engineer by contacting TDS Support to schedule a 30 minute time period.
It is best to include pictures, front and back, of your local components; ISP modem, Wi-Fi router, etc.
Installation is surprisingly simple. Many customers accomplish the installation themselves.
Be sure to notify us when complete so we can "optimize" your connection. The optimization process cleans the connection and assigns traffic lanes for prioritization and enhanced performance.
Following, are the general installation instructions and guidelines for your reference.
Typically, there are three primary components for installation. A common configuration for installation at the home, office, and many businesses includes:
To follow the directions easily, it can be helpful to place each component left-to-right, as pictured above.
AP Mode - Access Point Mode -Switch the router to access point (AP) mode, or Wireless AP Mode.
Check your WiFi router's manufacturer online for the login information and default admin name and password.
Image below, example of an ASUS WiFi router control panel:
3- Now, connect the OmniWAN security appliance
Connect the appliance according to the general instructions and illustrations below. Custom installations may require additional configuration.
Place the security appliance where it can reach the ISP modem and the WiFi router using LAN ethernet cables.
Plug in the appliance to an outlet for power and give it a few minutes to start up.
Port 1 - Connect an outbound ethernet cable from the ISP modem to Port 1 on the back of your OmniWAN appliance.
See image below
Next, send email@example.com an email to alert us of your connection.
Now, connect the WiFi router to port#6.
Port 6 - Connect an ethernet cable out of the OmniWAN appliance port #6, and the in-port on your Wi-Fi modem. See image below:
Do not use any of the other ports or inputs - they are for specific upgrade configurations and are not usable unless activated.
NOTE - after the setup:
When the OmniWAN Router Security service is configured and connected:
TEST - Now, test the security of your secure network with the ShieldTest:
Important note to Device Protection customers:
If you use our Device Protection service on your computer, it will block the Test because the simulation is mimicking malicious activity.
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