PRODUCT SUPPORT AND CUSTOMER RESOURCES

Resources and Support

Total Digital Security is continually creating and collecting new and refreshed resources for personal cybersecurity and digital autonomy. All of our information is designed to be straight forward and easy to use for any one.

For regular updates, news you can use, and product reviews, be sure to subscribe to our Blog, CyberAdvisor Newsletter, and Threat Alerts.

Subscribe

Our product support is prompt, people-oriented, and we speak in plain English. We're here to assist not by just giving you the answers you need, but also by providing you with resources to learn and help yourself.

All of our products include extensive resources for better understanding, troubleshooting, and getting the most value from being a customer with Total Digital Security.

Find your product below and click through for the resources.

Cybersecurity for Life.

Support for Private Email
Support for Device Protection
Support for Network Security
Support for VPNs

How to help us to help you:

 

 ✓   As with any support request, providing the following information will greatly help us to quickly troubleshoot and resolve:

    • Approximate date/time the issue was last experienced
    • Screenshots of any errors encountered
    • Details on whether or not the problem is isolated to a single endpoint, or multiple endpoint devices
    • Does testing wired devices vs wireless devices yield different results?
    • Can the issue be triggered on demand? If so please explain

Submit form for support: